In accordance with the ORDINANCE (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, we inform you that we will process personal data of customers and suppliers, as well as data of persons who communicate their data willingly (personally, by phoning, by faxing or by e-mailing to us) and by registering on our website, as well as persons whose data have been acquired by third parties, for example when collecting external data for business information, public directories, etc., whereas in the latter case only personal data of ordinary / common kind and nature is concerned.
Our company guarantees within the framework of legal regulations that the processing of personal data takes into account the fundamental rights and freedoms as well as the dignity of the person concerned, with particular reference to secrecy, personal identity and the right of protecting personal data.
- fulfillment of legal obligations, duties arising from regulations, community norms as well as civil and tax laws
- fulfillment of any contractual obligations to the person concerned
- Performing activities related to the business of our company, such as completing internal statistics, accounting, and managing customer / supplier accounting
- Business objectives such as sending business information and promotional material (by post, fax and e-mail), marketing and market research
- Protection of claims and management of liabilities
- Objectives regarding insurance, especially credit insurance
- area of publication and circulation of data.
In relation to the above stated objectives, your personal information will be forwarded as needed:
- to the public administration and authorities, if stipulated by law
- to credit institutions our company has business relations with, concerning the management of receivables / payables and financial intermediation
- to all those natural and / or legal, public and / or private persons (legal, administrative and tax consulting offices, courts, chambers of commerce, etc.), if the forwarding proves necessary or convenient for the performance of our duties
- to suppliers / manufacturers, for the execution of the orders
- The personal data processed by our company are not subject to circulation.
What kind of information is collected from you and for how long?
1. Information provided by the user and collected automatically
The personal data stored by our company are collected directly from customers or third parties, such as the hypothesis that the company acquires data from external companies for commercial information, market research, direct offers of products or services. For this last type of data, an informative notice will be provided at the time of its registration or, in any event, no later than the first possible notice.
In addition, our company may possess data that the law defines as “sensitive” in relation to customer-requested transactions. The law requires a specific consent for their utilization.
Each time you visit our platforms, we may collect information about the devices you use and the networks you are connected to when using our services, in accordance with applicable laws and, where applicable, your consent. This may include: IP address, login information, browser type and version, browser plug-in types and versions, operating system and platform, advertising ID, visit information including the clickstream URL to, from and to our platforms, products viewed or searched, download errors, duration of visits to specific pages, interaction on the pages and any phone numbers used to call our customer service. We collect this information using various technologies, including cookies (see our Cookie Policy for more information).
Under-age visitors (16 years)
The website, which is regulated by the foregoing data protection provisions, is not intended for the use of minors. We are aware of the necessity for protecting data, which concern minors, in particular in the online environment. Therefore we do not collect and store, except inadvertently, any data from under-age visitors.
South Tyrol – Guest Pass
Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
• The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
• The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info
Purpose
The personal data provided will be transmitted to the single coordinating body of
the Guest Pass in order to enable the creation and use of the Guest Pass and to
provide the associated services.
▪ Recipient
In connection with the issue of the Guest Pass, your data will be transmitted to the
Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and
unified coordinating body and assumes the role of autonomous data controller in
processing the transferred data. For further information regarding the processing
to which the data will be subjected, you can send an email to privacy@moko.bz.it.
▪ Legal basis
The legal basis for processing is Art. 6 (1) (b) of the GDPR.
